The company offers a range of catering services, including mobile catering for trains like Rajdhani, Shatabdi, and Duronto. It also provides services like mail express, train side vending, Gatiman, Tejas, and Vande Bharat. Additionally, the company offers e-catering and other catering services such as food plaza, fast food units, refreshment rooms, Jan Ahaars, cell kitchen, base kitchen, executive lounges, retiring rooms, RYN/BNR hotels, and non-railway catering.
In the tourism sector, the company provides domestic tour packages, inbound tourist targeted tours, mass tourism, outbound tour packages, and air ticket and corporate travel services. It also engages in other tourism activities such as event management, booking of charter trains and coaches, hill and heritage charters, saloon tours and charters, online reservation and accommodation facilities, and adventure tourism.
Furthermore, the company offers packaged drinking water under the brand name Rail Neer. It also provides train ticket booking and travel insurance services. The company operates a tourism portal called irctctourism.com.
Indian Railway Catering & Tourism Corporation Limited was established in 1999 and is headquartered in New Delhi, India.