One of the key offerings of Black Box Limited is its unified communication solutions, which encompass IP communication, multimedia integration, contact center, and collaboration solutions. The company also specializes in data center and edge IT solutions, including hyper converged infrastructure that integrates computing, storage, networking, and virtualization resources, as well as private cloud, mobility, and software defined networking.
In addition to these services, Black Box Limited offers a comprehensive portfolio of cyber security services to protect organizations from potential threats. The company also focuses on digital transformation and applications, providing solutions such as gamification, customer experience and journey, automation, and IoT solutions.
Furthermore, Black Box Limited provides guardian support services, which include IT infrastructure remote and on-site management services, global security operations center and global network operations center services, managed services such as enterprise service management, integrated management data center, and cloud computing services, as well as professional services like consulting, deployment, design, customization, and audit services.
Black Box Limited caters to a wide range of industries, including banking, financial services, and insurance; education; healthcare; travel and hospitality; IT/ITES; and manufacturing.
The company was previously known as AGC Networks Limited and rebranded as Black Box Limited in November 2021. Established in 1986, Black Box Limited is headquartered in Navi Mumbai, India, and operates as a subsidiary of Essar Telecom Limited.